Terms & Conditions

Effective Date: 9/25/24
Welcome to Prettiest Pear LLC ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website prettiestpear.com (the "Site"), any purchases you make from us, and your interaction with our services. By accessing or using the Site, you agree to be bound by these Terms. Please read them carefully before using the Site.

1. General Terms
By accessing this Site, you warrant that:
You are at least 18 years old or have the permission of a parent or guardian.
You agree to use the Site only for lawful purposes and in accordance with these Terms.

2. Orders and Payment
2.1 Order Acceptance:
All orders placed on our Site are subject to acceptance. We reserve the right to cancel or refuse any order at any time for any reason, including availability, inaccuracies, or pricing errors.
2.2 Payment:
We accept payment via credit cards. By providing payment information, you represent that you are authorized to use the payment method and that the information provided is accurate. You agree to pay all charges incurred for your purchase, including taxes and shipping fees.

3. Shipping and Delivery
3.1 Shipping:
We ship within the United States using USPS. Delivery times may vary depending on your location and product availability. Shipping costs will be calculated at checkout.
3.2 Risk of Loss:
All items purchased from us are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

4. Returns and Refunds
We want you to be fully satisfied with your purchase. Please refer to our Return Policy [https://www.prettiestpear.com/returns] for information about returning or exchanging products.

5. Intellectual Property
All content on the Site, including text, images, graphics, logos, and product designs, is owned by or licensed to Prettiest Pear LLC and is protected by intellectual property laws. You may not use, copy, reproduce, distribute, or modify any content from our Site without our prior written consent.

6. User-Generated Content
If you submit reviews, comments, photos, or other content to our Site, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content in any media. You retain ownership of your content, but you warrant that your submissions do not infringe the intellectual property or privacy rights of any third party.

7. Limitation of Liability
To the maximum extent permitted by law, Prettiest Pear LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of, or inability to use, the Site, products, or services.

8. Warranties and Disclaimers
8.1 Product Descriptions:
We attempt to describe our products as accurately as possible. However, we do not warrant that the descriptions or other content on the Site are entirely accurate, complete, or error-free.
8.2 Disclaimer of Warranties:
The Site and all products and services are provided on an "as-is" and "as-available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the Site or the products offered.

9. Privacy Policy
Your use of our Site is also governed by our Privacy Policy [https://www.prettiestpear.com/privacypolicy], which outlines how we collect, use, and protect your personal information.

10. Indemnification
You agree to indemnify, defend, and hold harmless Prettiest Pear LLC, its directors, officers, employees, and affiliates, from any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of the Site, violation of these Terms, or infringement of any third-party rights.

11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

12. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the courts located in Milwaukee, Wisconsin.

13. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Prettiest Pear LLC
Email: prettiestpear@gmail.com

Effective Date: 9/25/24
At Prettiest Pear LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website prettiestpear.com, make a purchase, or interact with us in any other way. By using our website, you agree to the practices described below.

Information We Collect
We may collect the following types of information:
Personal Information You Provide:
When you make a purchase, sign up for our newsletter, or contact us, we may collect your name, email address, shipping and billing address, phone number, and payment information.
Automatically Collected Information:
We may automatically collect certain information when you visit our website, such as your IP address, browser type, pages viewed, and the date and time of your visit. This helps us improve your experience and better understand how visitors use our website.
Cookies:
We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. You can control your cookie settings in your browser.

How We Use Your Information
We use the information we collect to:
Process and fulfill orders.
Communicate with you regarding your order or inquiries.
Provide customer support.
Send marketing communications (only if you have opted in).
Improve our website and user experience.
Comply with legal obligations.

How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following cases:
Service Providers:
We may share your information with trusted third-party service providers, such as payment processors, shipping companies, and email marketing platforms, who help us run our business and fulfill orders. These service providers are only allowed to use your information for the services they provide to us.
Legal Requirements:
We may disclose your information if required to do so by law, such as in response to a court order or government request.

Security of Your Information
We take the security of your personal information seriously. We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices
Marketing Communications: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.
Access and Updates: You have the right to access, update, or request the deletion of your personal information at any time. Please contact us using the information below.

Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Prettiest Pear LLC
Email: prettiestpear@gmail.com

Thank you for shopping with us! We take pride in handcrafting each item from secondhand fabric and ensuring it arrives safely at your doorstep. Please take a moment to review our shipping and fulfillment policy:
Processing Time
All orders are made with care and attention to detail. Processing times are typically 5-7 business days after purchase.
Shipping Rates
We offer flat-rate shipping of $10 for all domestic U.S. orders.
Free shipping is available for orders over $150.
Shipping Times
Domestic shipping: Once your order is processed, delivery typically takes 3-5 business days via USPS or UPS.
Please note that shipping times are estimated and may be affected by holidays, customs delays, or other unforeseen circumstances.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can follow your package's journey.
Lost or Damaged Items
We are not responsible for lost, stolen, or delayed packages once they have left our facility. However, we will assist you in contacting the shipping carrier to resolve any issues.
If your item arrives damaged, please contact us within 72 hours of delivery with photos of the damage, and we will work with you to resolve the issue as quickly as possible.
Returns & Exchanges
Due to the handmade nature of our products, we do not accept returns or exchanges unless the item arrives damaged or there is a mistake on our part. Please review product descriptions carefully before purchasing.
Contact Us
If you have any questions or concerns regarding your order, please feel free to reach out at prettiestpear@gmail.com. We’re here to help!

Effective Date: 9/25/24
At Prettiest Pear LLC, we take great care to ensure that each of our handmade products is crafted with the highest quality materials and attention to detail. As a small business focused on sustainability and slow fashion, we do not accept returns unless an item arrives damaged or defective. Please carefully review the following policy before placing your order.

Damaged or Defective Items
If you receive an item that is damaged or defective, we sincerely apologize. We will gladly offer a replacement or refund. To initiate a return for a damaged or defective item, please follow these steps:
Contact Us:
Email us at prettiestpear@gmail.com within 14 days of receiving your order. Include your order number and a brief description of the issue, along with photos of the damaged or defective item.
Return Authorization:
Once your request is approved, we will provide you with a return authorization number and instructions for returning the item. We will cover the return shipping costs for damaged or defective items.
Replacement or Refund:
After we receive and inspect the returned item, we will either issue a replacement (if available) or process a full refund, including the original shipping cost. Refunds will be issued to the original payment method.

Non-Returnable Items
We do not accept returns or exchanges for any of the following:
Items that are not damaged or defective
Custom or personalized products
Sale or discounted items
Used, washed, or altered items

Final Sale on All Orders
Because of the handmade, one-of-a-kind nature of our products, all sales are final unless the item arrives damaged or defective. We encourage you to review product descriptions, sizes, and photos carefully before purchasing.

Contact Us
If you have any questions about your order or need assistance with a damaged or defective item, please contact us:
Prettiest Pear LLC
Email: prettiestpear@gmail.com